Zendesk Manager / Developer of Solutions for Migrations into Zendesk (m/f/d)

Zendesk Manager / Developer of Solutions for Migrations into Zendesk (m/f/d)

City: Lisbon
Department: Customer Service

Recruiter: Tetiana Bykutina

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

At Flix, Customer Service actively transforms how we provide a service to our passengers while adopting frontier technologies. ZenDesk is one of the systems to be implemented after the pilot and you will own this. As a Zendesk Manager / Developer of Solutions for Migrations into Zendesk , you are the person who does the actual configuration work: you build the workflows, routing, and channel setup that hundreds of agents and millions of passengers will use every day.

You sit inside the business team. You take business requirements from market and process owners, turn them into ...