Vacancy Description
Key Responsibilities
Administer and configure Xurrent ITSM platform;
manage roles, workflows, SLAs, incident/problem/change modules;
optimize automation, dashboards, and service catalog;
troubleshoot issues, support integrations/APIs, ensure platform stability, governance, and ITIL-aligned operations.
Experience Required
8+ years in ITSM/platform administration;
hands-on Xurrent or similar tools;
strong ITIL, workflows,automation, and service operations experience.
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