Vacancy Description
About Us
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page
About the role
Be part of Nu’s next chapter. We are looking for committed individuals to start off CX in the global expansion of Nu. Work in a very dynamic team developing in a highly‑changing environment laser‑focused on customer fanaticism. We’re looking for experienced, tenured people, passionate to take on new challenges.
As part of this team, you’ll be the driving force behind our customer experience in a completely new global project. Your job is to ensure to deliver mind‑blowingly great support owning everything from customer service and guaranteeing operational excellence through process management and effective training t...
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