Workplace Experience Associate (Soft Services)

Position Goals

Assist the Workplace Services Lead in the delivery of services to operate and maintain the property including any designated financial, technical, maintenance, procurement, asset, and vendor management. Develop an understanding of and sound working relationships with key representatives of the client and key suppliers service providers with whom you operate in support of the site.

Duties and Responsibilities

Service Delivery

• Manage, monitor and coordinate all soft services to ensure high-quality service delivery including daily cleaning, meeting services, waste management, security, pest control, landscaping, dining, reception and other related services.

Vendor Management

• Oversee and manage service providers, contractors and vendors to ensure adherence to service level agreements, contracts and quality standards.
• Conduct regular inspections to assess performance and address any deficiencies...