Workforce Management Specialist (Bogotá)

Role Description

We are seeking a highly organized and detail-oriented individual to join our team as a Workforce Management Specialist. In this role, you will oversee scheduling, attendance, and staffing needs across our Operations Department.

Responsibilities

• Investigate staffing needs and staff accordingly (opened/closed gaming tables) and assist in new employee onboarding.
• Schedule Coordination – Investigate daily staffing needs and staff the studios accordingly. Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance.
• HR Collaboration – Work closely with the HR department and Team Managers to handle time‑off requests, approve schedules, and ensure all positions are filled to meet staffing requirements.
• Reporting and Administration – Create daily staffing reports, verify work hours, time‑off requests, and repair...