Workflows Technical - Sr Technical Specialist

Position Summary

We are seeking a highly skilled Technical Specialist to join our team. This role involves providing technical expertise, solving complicated and exception-based issues, optimizing systems, and leading technical projects. The ideal candidate must have deep knowledge of networking, Windows operating systems, cloud computing and the ability to guide and mentor junior team members.

Purpose

Supplies standard methodology consultative and sophisticated technical customer service to clients in understanding, extracting and accurately using LSEG and third‑party data, including training, client meetings, documentation, fixes, articulation of financial content and product capabilities, and coding assistance for the customer’s workflow integration or financial research project.

Role Responsibilities

• Works independently to tackle client queries and resolve where precedent may not exist, ensuring the accurate delivery of info...