Windows IT Deskside & Incident Support Specialist

Sharp Brains is hiring an IT Incident Technician to manage and resolve technical issues in Castilla y León. The role involves logging incidents, diagnosing problems, and maintaining inventory records in ServiceNow.

This part-time position requires a minimum of 3 years of deskside support experience, strong troubleshooting skills, and familiarity with Windows environments. The technician will support users effectively, often working outside standard hours if needed.