Windows Administrator

Responsibilities

• Responsible for delivery of End User Computing services, technologies, processes, impactful to productivity of our Spain workforce.
• Hands‑on and working directly with our providers will be accountable for daily support and ongoing improvement of our Windows and MAC toolset as well as other tools and solutions, such as meeting rooms, laptops, printers, LAN/WAN connectivity.
• This key role manages all End User Windows & Mac images and devices, mobile device / application management, other EUC technologies, with responsibilities for effective delivery and operational support for PC imaging, packaging, software distribution, patching and overall PC lifecycle management.
• Service NOW Ticketing tool & JIRA Services Management (Incident, Service Requests, Asset management)
• Serve as the escalation point for End User issues and problems.
• Lead and drive continuous improvement opportunities in end user computin...