WFM Lead: Capacity Planning, Forecasting & Scheduling

A leading service provider is seeking a Workforce Management (WFM) Manager to lead the WFM team in Quezon City. The role includes managing team performance, coaching, and executing staffing strategies to meet operational goals. Candidates should have a Bachelor's degree and 3–5 years of relevant experience, with proven skills in workforce management tools. Strong analytical and communication skills are essential.
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