Warranty Coordinator

As an Expeditor, Logistics (Warranty) , you will be involved in managing and processing product or service warranty claims, ensuring they comply with company and manufacturer policies. This includes accurately submitting and tracking claims, maintaining records, communicating with customers and internal teams, and coordinating repairs. Key skills include strong organizational and communication abilities, attention to detail, and proficiency with data entry and administrative software.

Responsibilities:

Claim processing

• Review and process warranty claims in a timely and accurate manner, following Company guidelines.
• To ensure that all claims are valid Warranty claims.
• To handle returns from Customer and manage any enquiry during the return and repair of the defective part

Record keeping

• Provide daily Warranty claim status and monthly report for reporting purposes.
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