Warranty Audit Consultant

Job Overview

MSX is looking for a Warranty Audit Consultant for the UK market. The role involves in-depth reviews of dealer warranty operations, focusing on repair capabilities and potential audit risk, and providing structured warranty audits across the UK dealer network covering correct claim submission, warranty procedures and policies.

Applicants must be willing to travel across the UK and work nights away.

Responsibilities

• Work within a team covering the UK.
• Analyze dealer historical warranty cost performance.
• Conduct on‑site dealer warranty audits.
• Manually review pre‑selected paid claims and associated dealer documentation to validate that correct administrative procedures have been followed and claims are appropriate.
• Advise dealers on warranty processes and compliance with manufacturer warranty.
• Prepare detailed reports on inaccurate claims and areas.
• Present close meeti...