Warehouse controller

Role Outline

To plan, coordinate, and manage the day‑to‑day operational activities of the team, ensuring effective communication, leadership and development of staff. To oversee the execution of warehouse operations through proper resource planning, scheduling and control of employees and supervisors. To optimise resources to drive operational efficiency and ensure customer service standards are consistently met. To ensure all contractual KPIs are achieved and maintained in line with SLA requirements, while working closely with management to monitor performance and allocate work effectively across operational areas.

Key areas of responsibility include Managing the operation Inbound, Outbound, Inventory and administrative teams Meet and exceed operational service levels and manage the cost of labour Drive and develop team culture Delivery of Key Performance Indicators Quality Control Compliance with statutory and Company Policies and Procedures Compliance with Standard Operatin...