Walk-in at HCLTech for Senior Customer Support_ Ambattur

Walk-in at HCLTech for Senior Customer Support at Ambattur on 2nd Jul 26:

Scope of the Role
:• Assisting the account manager
s• Generating the Sales Report, work on CRM tools like Oracle, Salesforce

.
Key Roles and Responsibilitie
s:• Performing data analysis for generating reports periodical
ly• Work on account related Queries at backe
nd• Work on CRM tools like Oracle and Salesforce in backe
nd• Meeting SLA and T
AT• Meet the attendance targ
et• Meet the internal Quality scor
es• Maintain a high level of professionalism with account manager / customer

s.
Skill Set Requir
ed:• Knowledge in MS Excel and PowerPo
int• Strong/Good written communication ski
lls• Ability to multitasking effectiv
ely• MS Access & SQL Proficiency is added advant

age
Qualificati ons: 12 + 3 years of education (Any Gradua
te).Department/Proc ess: Sales Support - Enterprise

Team
Walk-in Det

ails:
Exper ...