Vacancy Description
The Waitress is responsible for delivering exceptional customer service by providing prompt, courteous, and professional food and beverage service to guests. The role ensures guests enjoy a memorable dining experience while maintaining the highest standards of hospitality, cleanliness, and operational efficiency in accordance with PATTIS standards. Key Responsibility Areas & Activities Guest Service - Welcome guests warmly and professionally upon arrival. - Escort guests to their tables when required. - Present menus and explain menu items, daily specials, and promotions. - Ensure guests receive attentive and personalized service throughout their dining experience. Order Taking & Service - Accurately take food and beverage orders. - Enter orders into the POS system promptly. - Serve food and beverages according to company standards. - Monitor dining tables and anticipate guest needs. - Ensure timely delivery of orders and maintain service excellence. Customer Satisfaction - Address gue...
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