Vacancy Description
Responsibilities
- To work as a team with colleagues in all departments to ensure timely service and a smooth-running operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
- Check out with your supervisor before leaving your station or the floor for any reason.
- To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
- Follow all safety policies to ensure a safe work area.
- Follow all reasonable work‑related requests made by a manager or supervisor which may be outside your normal job activities to achieve complete guest satisfaction and service throughout the hotel.
- Maintain your station in accordance with standards at all times.
- Develop a complete knowledge of menus.
- Learn and correctly use the Point‑...
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