Waiter / Waitress (Food & Beverage)

Job Responsibilities

• Greet and welcome customers with a friendly and professional attitude.
• Present menus, explain menu items, and provide recommendations when needed.
• Take accurate food and beverage orders and relay them to the kitchen or bar promptly.
• Serve food and drinks efficiently while ensuring excellent customer service.
• Check on customers during their meal to ensure satisfaction and respond to any requests.
• Handle customer inquiries, feedback, and complaints professionally, escalating issues when necessary.
• Prepare and set up dining tables before service and clear tables after customers leave.
• Maintain cleanliness and hygiene standards in the dining area, service stations, and work areas.
• Process bills and handle cash, card, or digital payments accurately.
• Assist with opening and closing duties, including stock replenishment and basic cleaning tasks.
• Work closely with k...