VP, Customer Growth & Service Excellence Europe & Americas

Shi Fw is seeking a Vice President, Customer Care and Business Development to lead its service business in Europe and the Americas. This role involves developing customer relationships, driving growth, and building strategic partnerships.

Responsibilities include enhancing customer satisfaction, leading international teams, and formulating actionable strategies to achieve service goals. A minimum of 10 years of leadership experience in the service business is required. This is a hybrid position based in Espoo, Finland.