Voice Operations Lead: Traffic & Reliability

Zeta Technologies Pvt Ltd invites applications for a Voice Operations Specialist based in Islamabad. You will oversee advanced operational execution, monitor live voice traffic, perform first-line troubleshooting, and ensure stable service delivery across platforms and dashboards.

Key duties include managing escalations, coordinating with vendors and internal teams, and maintaining accurate incident logs. A Telecommunications/IT background and SIP proficiency are essential, with 3–4 years of