VIP Team Member

**Req ID:** RQ224625
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** NACI (T1)
**Job Family:** Technical Support Services
**Skills:**
Apple iOS,Endpoint Security,Mobile Device Management (MDM)
**Experience:**
5 + years of related experience

**Job Description:**

**VIP Support Technician**

The VIP Support Technician provides high‑level, hands‑on technical support to senior executives and other VIP users within the National Institutes of Health (NIH). This role is responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring the secure, reliable, and efficient operation of all VIP computing environments. The technician works closely with IT teams to deploy modern technology solutions, maintain compliance with security requirements, and deliver exceptional support in a fast‑paced, high‑visibility environment.

**Key Respo...