Vice President of Operations

Responsibilities

• Lead Underwriting, Processing, and Closing functions to drive revenue and operational excellence
• Manage and develop a team of production leaders, building manager capability and accountability
• Establish operational goals and monitor key production metrics to identify bottlenecks
• Drive continuous improvement initiatives to increase production capacity and reduce friction
• Lead change management initiatives for new processes, technologies, and organizational changes
• Leverage data and analytics to forecast performance and inform strategic decision-making
• Own Salesforce reporting and production analytics to support business visibility
• Execute investment risk policy, including underwriting guideline updates and governance
• Partner with Finance and People Operations on workforce planning and organizational design

Requirements

• 7+ years of operations leadership...