Vehicle Purchase Program (VPP) Analyst

**Job Description**

**Sponsorship** : GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

**Work Arrangement:** This position is categorized as **hybrid on NIGHT SHIFT** . This means the successful candidate is expected to report to the office three times per week (or other frequency) as dictated by the business.

**The Role**

As part of GM’s Global Business Solutions (GBS) Sales, Service & Marketing organization, you will focus on executing operational and tactical tasks. You will be **customer-facing and responsible for handling customer** interactions while leveraging specialized skills and subject matter expertise. You will apply core contact center concepts, maintain a strong understanding of business processes, tools, systems, and policies, and deliver a high-quality customer experience through accurate...