Vacancy Description
Responsibilities
- Assist guests with all inquiries both hotel and non-hotel related
- Attend shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests restaurants theatres shopping cinemas sporting and recreational facilities banks consulates transport systems and special events
- Maintain adequate supplies of forms and brochures and ensure that they are presented in line with the hotels operating standards
- Consult Log Book for information/requests left by outgoing shift
- Manage guests mails messages courier services and parcel postage as requested by guests
- Maintain ...
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