Vacancy Description
- Maximizes customer satisfaction and utilization of hotel facilities by promoting hotel restaurants and other services to customers
- Arranges for special services requested by guests
- Updates self on hotel’s room availability
- Updates self on conference, banqueting and other events in the hotel
- Is fully aware of The RHG Hotel Group’s service concepts
- Is fully aware of all current hotel and RHG promotions
- Communicates effectively with customers, colleagues, and supervisors
- Demonstrates teamwork by co-operating and assisting Front Office colleagues as needed
- Ensures that guest mail and messages are delivered promptly
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