UserTesting Project Coordinator Role

Support customer research projects at UserTesting as a Project Coordinator, coordinating participant recruitment on a Thursday to Monday schedule. Your role will focus on maintaining high standards in project execution and customer communication.
As a Project Coordinator, you'll oversee the lifecycle of research project requests from initiation to execution. You'll utilize the User Interviews platform for participant recruitment while managing multiple customer interactions efficiently. Your problem-solving capabilities and proactive communication will be essential in resolving any issues and ensuring a seamless customer experience.
Key Responsibilities:
• Review and confirm the readiness of research requests
• Execute participant recruitment independently on weekends
• Oversee numerous active recruitment requests
• Proactively monitor progress and address challenges
• Engage with customers and provide timely updates
Requirements:
• At least 1 year in operati...