(USA) Overnight Stocking Coach

What you’ll do

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. TourtoTeach communicates and collaborates with all levels of associates regarding store operations utilizing technology business initiatives, merchandising, and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as “store of the community” and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a hig...