(USA) Director, Technology Operations

**Position Summary...**
About Team:

We enable strategic planning, execution, operational rigor, and organizational effectiveness—ensuring our teams can deliver transformative technology solutions that create value for our members and business.

**What you'll do...**

Act as the strategic architect for Sam’s Tech AI evolution by identifying where AI, automation, and modern technology can materially improve efficiency, member experience, and operational performance. This role bridges the gap between emerging technology and enterprise execution bringing structured thinking, analytical rigor, and strong business judgment to help shape how Sam’s Tech applies AI at scale.

The role partners closely with Business, Product, Engineering, and Operations leaders to identify high-impact opportunities, translate technical capability into business value, and accelerate strategic outcomes across the organization.

**Key Responsibilities**

**AI Stra...