(USA) Director, Operations and Implementation

**Position Summary...**

**What you'll do...**
**Role summary:**
The (USA) Director, Operations and Implementation leads the change management
development and execution of multiple projects and programs, ensuring alignment with business strategies and operational frameworks. This role drives continuous improvement by evaluating processes, managing resources, and fostering cross-functional collaboration to enhance associate and customer experiences. The director cultivates talent, promotes ethical standards, and supports sustainable business practices while delivering measurable results. By leveraging strategic leadership and operational expertise, this position advances organizational goals through effective planning, communication, and stakeholder engagement across multiple teams and initiatives.

**About the team:**
The Health and Wellness change management team leads the deployment of new initiatives across the field, ensuring alignment with business stra...