US Voice Process Associate

Overview

PracticeSuite, Inc. is an innovative platform to enable medical practices and other

healthcare facilities to create an amazing patient experience. As a single platform,

PracticeSuite has diverse features to modernize practices and take them to the next level.

The Customer Support Analyst should have more than 3 years of solid experience in voice

and non-voice support for US-based clients and should have good communication abilities

in both verbal and written while consistently delivering high-quality service with minimal

supervision.

Roles and Responsibilities

• 3+years’ experience in hard core voice/non-voice support, supporting US clients.
• Excellent communication skills both oral and written.
• Thinks independently and operate with limited supervision.
• Assertive, goal-oriented and self-motivated.
• Ability to multi-task, handle pressure and work under deadlin...