US Policy Servicing Operations Leader- Austin Texas (Hiring Immediately)

US Policy Servicing Operations Leader

We are seeking a talented individual to join our Policy Servicing Operations team at Marsh. This role will be based in Austin, Texas. This is a hybrid role that has a requirement of working at least three days a week in the office.

The US Policy Servicing Operations Leader will drive the strategy, execution, and continuous improvement of policy servicing operations across a multi-country delivery model. This leader will oversee end-to-end workflow management, service delivery, and operational performance for US-based clients, partnering closely with the Global Leader for Policy Servicing and cross-functional teams (client-facing, technology, digital, data, and shared service centers) to deliver a seamless client experience.

We will count on you to:

• Lead end-to-end US policy servicing operations (issuance, endorsements, certificates, renewals, invoicing, and policy checking) to ensure accuracy, timeliness, ...