UM Administration Coordinator

**Become a part of our caring community**
The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members.
As a UM Coordinator you will report to the Manager, UM Administration. You will be part of our fast-paced Clinical Call Center where you will engage with Providers on a daily basis, answering about 30-50 calls per day, and assist with determining the services they will be providing to a member requiring authorization or referral. The Provider may be calling in to get status of an authorization; or provide clinical information for a pended authorization.
As a UM coordinator you will be collecting clinical information and reviewing resources and data to determine positive outcomes for our consumers. This position requires the use of multiple systems, therefore the ability to maneuver multiple systems at one time is vital. In this role you will:
+ Take inbound cal...