Ukranian Speaking Customer Experience Associate

Job Title: Customer Experience Associate – Ukrainian Speaking Location: Portugal

The Opportunity: An international corporation operating in Portugal is currently seeking Customer Service Advisors who speak Ukrainian.

What You Will Be Doing:

• Respond to and resolve user inquiries through telephone, email, and live messaging platforms.
• Ensure every customer interaction is polite, transparent, and strictly professional.
• Supply correct, problem-solving answers to address client needs effectively.
• Keep detailed and accurate records of all customer dialogues in the corporate system.
• Consistently achieve the organization's quality criteria and service targets.
• Coordinate with global colleagues whenever necessary to assist customers.
• Note: No previous customer care experience is necessary for this role.

Who We Are Looking ...