UAE National – Customer Experience Advisor

<p><b>Client: RAK Bank</b></p> <p><b>Location: Ras Al Khaima</b></p> <p><b>Duration: Permanent</b></p> <p><b>Nationality: UAE Nationals . Emiratis only</b></p> <p><b>UAE National Customer Experience Advisor (9 HC)</b></p> <p><b> </b>Candidates should ideally possess: ( Contact Centre or Customer Service Experience is Must )</p> <ul type="disc"> <li>Strong customer service and communication skills.</li> <li>Experience in handling customer queries through calls, chats, or emails.</li> <li>Ability to cross-sell banking products and achieve sales targets.</li> <li>Knowledge of banking products, processes, and customer servicing.</li> <li>Strong complaint handling and customer resolution skills.</li> <li>Understanding of compliance, security, and fraud prevention ...