Turn coordinator (TRC) - YYZ

Job Summary

Responsible for safe and accurate load control, ensuring operational efficiency and on-time performance through effective coordination and compliance with procedures.

Your activities

• Physical, on-ground coordination.
• Acts as the main liaison between the flight crew, ground handlers, fueling team, and catering.
• Oversees the entire aircraft turnaround process, ensuring safe loading/unloading, catering, and cleaning.
• Managing last-minute changes (LMC) at the gate.
• Audit Responsibilities
  • Conduct regular audits of turn processes, safety compliance, and procedural adherence.
  • Document findings and ensure timely follow‑up on corrective action
• Coaching and Debriefing
  • Lead post‑turn debriefs with ramp teams to review performance, safety observations, and improvement opportunities.
  • Provide real‑time coaching during and after turns to reinforce...