TSYS QA Lead - JP809

Line of Business: North American Retail Payments

Contract duration: 6 months (possibility of extension)

Location: Downtown Toronto (Hybrid - 2x per week, Tuesday and Thursday, subject to change)

Working hours: 9am-5pm EST, additional 2 day furlough for stat holidays

Role Mandate:

The TSYS team under the North American Retail Payments umbrella is looking to add a QA Lead to their team for a rolling 6 month position. The role will own end-to-end QA including planning, execution, defect management, and sign-off for TSYS projects.

Team Structure:

The team consists of around 20 people, 7-8 onshore and 10-12 offshore. This role is highly collaborative with both the onshore and offshore teams.

Role Responsibilities:

• Owns end to end QA including planning, execution, defect management, and sign off for TSYS projects

• Work closely with business partners and vendors

• Manage defect triage, root cause analysis, and drive timel...