Trilingual Customer Service Representative W Portuguese

Job Description

TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. We prioritize employee well‑being and a people‑first culture with competitive salaries and comprehensive benefits.

We are looking for a bilingual Customer Service Representative to handle inbound and outbound calls, provide support via phone, email, chat, or in‑person, and deliver excellent customer satisfaction.

• Receive inbound and/or place outbound calls.
• Strive for good customer satisfaction and experience, adhering to the Quality Guidelines set by the client.
• Serve as the main point of contact for customers via phone, email, chat, or in‑person channels.
• Provide timely and accurate information about products, services, and company policies.
• Handle customer inquiries, concerns, and complaints with professionalism and empathy.
• Troubleshoot and resolve iss...