Vacancy Description
About Us
The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
About the Role
The Tribunal Services Officer is a multi-functional role, involving a combination of remote work and onsite duties. The role serves as a first point of contact for members of the public engaging with VCAT, providing procedural advice, as well as administrative support to facilitate the prompt resolution of matters. You will play a key part in helping the community by responding to a variety of queries over multiple channels, including phone, digital and in person.
The role is responsible for supporting VCAT users with enquiries, guiding them thr...
The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
About the Role
The Tribunal Services Officer is a multi-functional role, involving a combination of remote work and onsite duties. The role serves as a first point of contact for members of the public engaging with VCAT, providing procedural advice, as well as administrative support to facilitate the prompt resolution of matters. You will play a key part in helping the community by responding to a variety of queries over multiple channels, including phone, digital and in person.
The role is responsible for supporting VCAT users with enquiries, guiding them thr...
Ready to Apply?
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Submit your application for Tribunal Services Officer at Court Services Victoria
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