Travel Consultant Advanced English Speaker (Hybrid in México)

Job Description

This is a critical frontline role in our contact center, answering calls from our premium card members in a high‑volume environment.

If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.

Responsibilities

How will you make an impact in this role?

• Deliver world‑class customer service in an in‑bound, high‑volume travel call servicing environment.
• Delight our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements.
• Understand our customer needs through consultation to deliver an innovat...