Transport Helpdesk OperativeBand 3

Main duties of the job Main duties and responsibilities: To assist with clerical duties e.g. the filing system within the Transport Services.
To assist with Transport Administration duties (e.g. Journey Input data, Job quality verification, etc).
To take responsibility for ensuring a cost-effective service, only booking journeys through external taxi companies when the in-house service is unable to complete the journey.
To provide day to day telephone call/enquiry support, for the Transport Services managerial Staff.
To operate and best manage the vehicle location system.
To operate and deliver appropriate GPS information and translating that data to ensure effective transport service provision.
To issue instruction via ‘palm top technology’ to drivers and other ‘contracted’ transport services.
To carry our any clerical duties that is appropriate to helpdesk function.
To have working knowledge of appropriate office equipment.
To operate and deliver all aspect...