Transit Service Delivery Supervisor

Lead the team that keeps our community moving! As a Transit Service Delivery Supervisor, you'll oversee a unionized team of Conventional Transit Operators and the day-to-day delivery of safe, reliable, and customer-focused transit services to Strathcona County. As a key member of the transit leadership team, you'll make critical operational and people decisions, drive service excellence, and foster a high-performing team while representing the employer in labour relations matters.

Key Responsibilities

• Directly supervise unionized employees (approximately 20 direct reports), including hiring, assignment of work, performance management, disciplinary actions, and the handling of grievances and labour relation matters
• Maintain accurate records and reporting on key performance indicators, as well as implement and enforce County Occupational Health and Safety policies
• Monitor and adjust conventional bus service, implement route detours, manag...