JOB DUTIES AND RESPONSIBILITIES
CLIENT SERVICE
Complete all tasks including the handling of all complex calls and queries, to a high quality to meet client requirements in a timely and accurately mannerQuality control of transactions processed and client correspondence.Assist in delivery of on the job training and development of other administratorsEnsure business standards and client deadlines are met on a consistent basisActively initiate Error, Fines & Loss analysisEscalate client issues where necessaryParticipate in client service reviewAssist in project implementationTECHNICAL
Adhere to procedures in relation to all tasks of a Transfer AgentAdministration of clients’ trades and maintenance of register, processing of cash movements and reconciliationIdentify process efficiencies in the course of their daily work and propose to line managersDe...