Training Specialist

LOCATION:

• All Corporations JOB SUMMARY The Training Specialist is responsible for enhancing employee skills, organizational consistency, and overall operational performance by designing, delivering, and maintaining high ‑ quality training and documentation resources.


• This role supports company ‑ wide training initiatives, including new ‑ hire orientations, ongoing employee development, branch ‑ level performance improvement, and adoption of corporate standards.
• Additionally, the Training Specialist assists in the creation, curation, and maintenance of company documentation to ensure employees have access to accurate, up ‑ to ‑ date policies, processes, and standardized operating materials.
• The Training Specialist maintains training metrics, analytics, and performance reports that support corporate goals related to Sales, Service, Collections, operational excellence, and branch profitability.