Vacancy Description
Training & Performance Supervisor - Weekend Rotating Schedule
Job Category: Technology Requisition Number: TRAIN
Posted: June 4, 2026
Full-Time
Location: Buckeye, AZ 85326, USA
Description
Essential Job Functions
- Maintain internal performance and quality standards set by management.
- Ensure that the processes, metrics and visibility are meeting expectations.
- Responsible for creating, maintaining and analyzing data related to client metrics, service and visibility.
- Analyze client key performance indicators gaps, data quality, and visibility to improve performance, escalating to the Training & Performance Manager when necessary.
- Assess support interactions based on established performance and quality standards
- Monitor trends and provide recommendations for the design and facilitation of forwarding and operations training courses and associated performance and quali...
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