Trafalgar Student Wellness Navigation Expert

Join Sheridan as a Trafalgar-based Student Wellness Navigation Expert. This full-time position will allow you to provide crucial intake and navigation support for students engaging with Student Affairs.
You will act as the main point of contact, using your mental health services expertise to assist students through troubleshooting, appointment bookings, and necessary crisis interventions. Your effective support will empower diverse students on their service journeys while prioritizing equity and inclusion.
Key Responsibilities:
• Address inquiries related to services from students and staff
• Assist with escalated issues and complex case support
• Schedule appointments tailored to student needs
• Maintain records of student interactions using CRM software
• Facilitate referrals to relevant internal and external services
Requirements:
• Degree or Diploma in Social Work or similar discipline
• 3+ years in the mental health services field
• Strong judgment...