Trade Counter Manager

In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.

Key responsibilities will include:

• Delivering outstanding customer service to create long-term customer loyalty
• Building and maintaining successful partnerships with customers, colleagues, and suppliers
• Consistently generating profitable counter sales using innovative techniques and resources
• Managing stock displays to showcase a wide range of products and services
• Promoting local promotions and incentives to boost sales performance
• Maintaining a clean, tidy, and well-presented sales counter environment
• Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience