Vacancy Description
Join Trackforce as a Renewal Operations Expert, focusing on optimizing renewals processes in a flexible, hybrid environment. Your operational insights will enhance our strategic approach to recurring revenue.
As a key contributor, the Renewal Operations Expert ensures operational readiness for renewals, supporting teams with efficient workflows and accurate data. You'll partner with various departments, ensuring that all operational processes run smoothly through Salesforce and NetSuite. Your analytical skills will play a crucial role in forecasting and pricing operations.
Key Responsibilities:
• Manage the renewals operational process end-to-end
• Ensure data integrity of renewal opportunities in Salesforce
• Prepare accounts for Renewal Manager engagements
• Support pricing models and validate renewal increases
• Attend bi-weekly renewals governance meetings
Requirements:
• 3–5+ years in SaaS and customer success operations
• Advanced Salesforce knowledg...
As a key contributor, the Renewal Operations Expert ensures operational readiness for renewals, supporting teams with efficient workflows and accurate data. You'll partner with various departments, ensuring that all operational processes run smoothly through Salesforce and NetSuite. Your analytical skills will play a crucial role in forecasting and pricing operations.
Key Responsibilities:
• Manage the renewals operational process end-to-end
• Ensure data integrity of renewal opportunities in Salesforce
• Prepare accounts for Renewal Manager engagements
• Support pricing models and validate renewal increases
• Attend bi-weekly renewals governance meetings
Requirements:
• 3–5+ years in SaaS and customer success operations
• Advanced Salesforce knowledg...
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