Description
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Manager
Job Description & Summary
Main responsibilitiesLead the implementation of a cloud-based time capture solution across different member firms globally.Act as the main point of contact for stakeholders during implementation activities, workshops, and solution discussions.Partner with Solution Architects, Business Analysts, Development teams, and Operations to ensure successful delivery.Collaborate with leadership teams to support IT transformation and change management initiatives.Manage stakeholder expectations and align business requirements with IT capabilities.Support continuous improvement initiatives and service optimization efforts.Monitor SLAs, drive operational excellence, and enhance custom...