TIER 3 AGENT - Player Engagement

Please note that this is for internal recruiting only. External applications for this role will not be processed.

Since 1998, we've been on a mission to reshape how playersinteract with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.

Join us in our mission to build engaging player communities and offer outstanding experiences!

We are looking for a Tier 3 Agent who has customer-facing experience, high-level technical support handling deep network and d...