Tier 2 IT Service Delivery Analyst

Aga Khan University is seeking an Analyst, Service Delivery (Tier 2) to provide hardware support to the Network Infrastructure. The role involves installing and maintaining IT equipment while prioritizing customer service and troubleshooting various IT issues.

The ideal candidate will hold a Bachelor's degree in Electronics or Computer Engineering and possess 4-5 years of experience in IT support with strong troubleshooting skills.