Tier 1 Customer Support

Job Description
We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client’s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.
As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You’ll be trained on proprietary systems and tools, but we’re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.

Open Shift Times:
- 12AM - 9AM Wed - Sunday
- 9AM - 6PM - Monday - Friday
- 12PM - 9PM Monday - Friday
- 9AM - 6PM - Wed - Sunday

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that belie...