Tier 1 and 2 Help Desk Support Engineer

$30 - $35

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology.

This is an excellent opportunity for a technically curious support professional who enjoys working directly with users, solving problems face-to-face, and taking ownership of the day-to-day IT experience. The ideal candidate will have strong Microsoft 365 administration skills, experience supporting Windows and Apple devices, and the ability to partner with an external managed service provider while handling local IT needs.

Required Skills & Experience

+ 2+ years of experience providing IT help desk or desktop support in a corporate environment
+ Experi...